November 2011

Verizon Fact Sheet
(All statistics are as of the end of the third quarter 2011 unless noted)

Who We Are

Verizon is a global leader in delivering innovation in communications, information and entertainment. We offer consumers, businesses and government voice, data and video services over superior wireless, broadband and global IP networks that meet customer demand for speed, mobility, security and control. Our skilled and dedicated employees do this by building great networks and using them to innovate and deliver the great products, services, applications and content that customers want. As we deliver the benefits of these advanced technologies, we grow our company and drive our industry forward, which in turn creates value for shareowners, customers and the communities we serve and makes Verizon a great place to work.

Verizon Communications Inc.

• Headquarters in New York City; Operations Center in Basking Ridge, N.J.
• Dow 30 company
• Most reliable wireless network with 107.7 million total connections
• Enterprise/mid-market business customers include 96 percent of the Fortune 1000
• Global wholesale business serving CLEC, wireless, long-distance and other service providers
• Network serving residential and small-business customers evolving to fiber-to-the-premises technology with FiOS high-speed fiber services
• Nearly 144.8 million customer connections (wireless, wireline, broadband and TV) served every day

Financial

• $106.6 billion in annual revenue (2010)
• Fortune 500 rank: 16 (2011)
• Reported diluted earnings per share: $0.90 (2010)
• Net cash provided by operating activities: $33.4 billion (2010)
• Capital investments: $16.5 billion (2010)
• Dividends paid: $5.4 billion (2010)
• Declared dividends per share: $1.925 (2010) 
• Shareowners: 2.7 million 
• Shares outstanding: 2.8 billion

Employees

• 195,400 employees
• $22 billion provided in annual compensation and benefits (2010)
• More than $3.6 billion in annual spending for health care coverage for more than 798,000 employees, retirees and family members (2010)
• $1.6 billion in retiree health care benefits (2010)
• 30 percent of employees are union-represented (2010)
• 38 percent of Verizon's employees are people of color (2010)
• 40 percent of Verizon's management team are people of color (2010)

Wireless

• $63.4 billion in revenue (2010 - Prior to intracompany eliminations)
• Largest U.S. wireless company, with 107.7 million total connections, including 90.7 million retail customers and 17.0 million wholesale and other connections
• Largest and most reliable 3G broadband network, covering more than 290 million people
• World's first large-scale deployment of 4G LTE technology; launched 4G LTE network in 38 markets in December 2010; available in 165 markets covering over 186 million people as of October 2011 with plans to cover entire 3G footprint by end of 2013
• High customer loyalty based on retail churn rate (customer turnover) of 1.26 percent and industry-leading retail postpaid churn of 0.94 percent in 3Q11
• Highest profitability in industry
• Nearly 195 billion text messages exchanged in 3Q11 
• Joint venture of Verizon (55 percent) and Vodafone Group Plc (45 percent)

 Key Wireless Products and Services

• Mobile Broadband for wireless Internet, email and intranet connections on laptops, netbooks, tablets and devices on our 4G LTE and 3G networks
• Leading portfolio of devices and smartphones on all major operating systems 
• A wide array of 4G LTE devices, including the DROID BIONIC by Motorola, the Samsung Galaxy Tab 10.1, and the DROID RAZR by Motorola, available in November
• Global services for voice and data in more than 200 countries
• V CAST for music downloads, video clips, mobile apps and other multimedia services
• Apple's iPhone 4, iPhone 4S and iPad2 on the nation's most reliable network

Enterprise/Mid-Market Business  

• Serves 96 percent of Fortune 1000 customers, as well as businesses with 20 or more lines
• 321 offices across six continents, including operations in 75 countries
• Global IP network reaches customers in more than 2,700 cities in more than 150 countries
• Investment in more than 80 submarine cable systems worldwide
• Satellite facilities throughout continental U.S., plus Hawaii and Guam
• More than 200 data centers in 22 countries

 Key Enterprise Products and Services

• Premier partner for secure IT, communications, networking and mobility solutions delievered to large and mid-size businesses and government agencies globally
• Acquired cloud and managed IT infrastructure leader Terremark Worldwide in April 2011 and innovative cloud software technology provider CloudSwitch in August 2011
• Global IP leader operating one of the world's most connected public Internet backbone networks
• Data networks with more than 485,000 route miles
• First to deploy commercial 100G (gigabits per second) ultra-long-haul optical system for live traffic; first Internet email, first commercial ISP
• No.1 communications provider to the federal government
• Cloud-based delivery of intergrated IT, security, mobility and collaboration solutions to complement extensive portfolio of premises-based solutions

Residential/Small Business

• 99.9 percent in network reliability
• Average of 1 billion calls connected per day
• Nation's largest all-fiber network connected directly to customers
• Network serving residential and small-business customers evolving to fiber-to-the-premises technology with FiOS high-speed fiber services

Key Residential and Small Business Products and Services

• FiOS TV: 4.0 million customers
• Up to  130 HDTV channels and 540 all-digital TV channels and 46 digital music channels
• More than 30,000 - including  3,800 HD - video-on-demand titles each month
•  FiOS Internet Service: 4.6 million customers
• Speeds up to 150 Mbps (megabits per second) downstream and 35 Mbps upstream
• 16.3 million premises passed
• 8.6 million total broadband connections, including 4.0 million High Speed Internet (HSI) connections with speeds up to 7 Mbps
• FiOS "Triple Play" (Voice, Internet, TV) available to 13.0 million premises in 12 states and D.C.
• Products for small businesses include:
• FiOS Internet and TV Service and HSI Service
• T1/T3, Frame Relay, ISDN/PRI data services

Verizon: A Good Corporate Citizen

• More than $3.8 billion in goods and services purchased from minority-owned businesses (2010)
• Nearly $67 million given by the Verizon Foundation to nonprofit organizations (2010) 
• More than 730,000 hours in volunteer service donated to nonprofit organizations by employees (2010) 
• $8.3 million contributed or raised by employees through the Verizon Volunteers program (2010)
• 16,629 nonprofit organizations received time or money from employees (2010)
• $13.4 million in matching gifts to nonprofits (2010)
• More than 7 million phones collected for recycling and reuse, and more than $7.9 million in cash grants awarded to domestic violence agencies and organizations nationwide since the launch of Verizon Wireless HopeLine program in 2001
• Named once again to DiversityInc's list of the Top 50 Companies for Diversity (2011) and the only company named to the No. 1 position twice (2006 and 2008)
• Working Mother magazine's 2001 - 2011 lists for "100 Best Companies for Working Mothers" and 2006 - 2011 lists for "Best Companies for Multicultural Women"

Fast Facts

• One of the largest private fleets in U.S. with 39,000 motor vehicles and 1,900 alternative-fuel vehicles (2010)
• 113 million square feet of real estate (2010)
• $175 billion in payroll, receivables, payables and remittance transactions processed annually (2010)
• $30 billion in annual procurements (2010)
• 2.3 percent: the increase in Verizon's health care costs (2008 - 2010)
• More than 798,000 employees, retirees and family members served by Verizon Human Resources (2010)