Verizon Business:  Transforming Communications

Verizon Business is a leading provider of advanced communications solutions to business and government. Having added an advanced global network, deep IP expertise and one of the broadest sets of next-generation offerings to its broadband, wireless and voice capabilities, Verizon Business is well positioned to help customers around the globe use advanced technology to achieve their business goals.

With businesses today trying to make sense of a fragmented industry and multiple suppliers bombarding the market with individual solutions, there is a large and growing customer demand for a communications partner that can offer end-to-end solutions for global connectivity, security and reliability. Verizon Business understands the needs of its customers, has the capabilities to put that understanding to work and is committed to delivering solutions driven by simplicity, reliability and quality of service. As a result, Verizon business enables enterprise customers to transform the way they do business.

A New Communications Partner . . . Set Apart from the Competition

As enterprises worldwide increasingly demand advanced and customized IP solutions, Verizon has assembled an array of assets that can enable those customers – and their customers – to conduct business better and faster. No other provider boasts Verizon Business' expertise and heritage of innovation.  Verizon Business' approach to the global enterprise market is characterized by its three key areas of focus:  Commitment, Simplicity and Capability.

Unrivaled Commitment

Verizon Business has a proven track record of being first-to-market and a leader in the enterprise space. For example, Verizon Business deployed the first commercial e-mail service (MCI Mail), was the first commercial provider of Internet access  and was the first ISP (UUNET) to deploy MPLS globally and, in May 2004, tested the fastest-ever IP transmission of its time. Today's businesses are benefiting from IP applications such as virtual private networks, VoIP and hosting services pioneered by Verizon Business. 

Going forward, Verizon's investment in the enterprise space will spur further innovation in IP-based services. Applications for IP literally are endless with hints of its true potential only just emerging. Backed by a committed

multi-billion dollar investment in its enterprise capabilities, Verizon Business is moving forward with network enhancements that create the foundation for next-generation services, along with business process enhancements that will provide a consistently excellent customer experience.

The Simplicity That Customers Demand

Verizon Business' commitment to the enterprise market goes beyond technology.  It is transforming its entire business model – including improved processes, a common interface and a unified service management platform – all to ensure a consistently excellent customer experience.  

Verizon Business has a highly-trained and experienced enterprise sales and service force that is focused on identifying and delivering both the best solution and a superior customer experience. Deployed across the globe in a high-touch structure with local branch offices, Verizon's full-service experts work with enterprise customers and provide custom solutions in ways that help their business grow.

Verizon Business provides the benefits that come with one company providing the full range of end-to-end services – over a unified service platform.

 World Class Capabilities

Verizon's advanced local-to-global IP network spans more than 446,000 route miles across 150 countries on six continents and is backed by sales and service experts who operate across the globe. The service quality and security built into Verizon Business'  IP network provides the foundation for the next-generation of communications solutions.

In addition to a leading global network and product portfolio, Verizon possesses the nation's most reliable wireless network, enabling it to integrate IP mobility into its enterprise offerings. A key example is the ability of corporate customers to remotely access the power of the Verizon Business IP network from 181 major metropolitan areas via the company's EVDO service. Verizon Business has the reach and expertise to meet the increasing demand for secure, seamless and robust IP mobility.

Verizon Business provides enterprise and government customers with one of the widest available product and service portfolios. From IP VPN to MPLS-based Private IP to customized managed network services, hosting and security solutions to advanced and flexible customer premise equipment, Verizon Business is enabling enterprises to take advantage of the transforming communications landscape. For example, Verizon Business is accelerating the deployment of advanced services, including: 

• Private IP – Already one of Verizon Business' fastest growing services around the world, the MPLS-based networking solution allows customers to securely leverage the efficiency, performance and value of IP.

• Managed Services – Offering companies the opportunity to realize the simplicity, efficiency and total cost-of-ownership savings of outsourcing the management of their networks, security, remote access, Web applications and more. 

• Seamless Mobility – Enabling customers to remotely access the power of the Verizon Business global IP network.

• Applications Hosting – Housing and managing corporate software applications and providing content delivery for our customers.

• Customer Service Management – The integration of call centers with the Web and Web analytics – services that can make our customers' call centers more efficient and more productive with tools that improve their customers' experience.

• Security – Integrated solutions to help companies secure their networks and data.

Investing in the Future

Over the next few years, Verizon Business' networks will be consolidated into a single IP core. In the meantime, the company is utilizing convergence-enabling technologies and multi-service edge devices to accelerate our ability to migrate customers to IP – when and where they want to move. 

As the industry's transformation unfolds, Verizon's enterprise network and next-generation services – coupled with its exceptional customer service and deep expertise – will become ever more crucial to businesses, providing a growing competitive advantage. Verizon Business is well positioned to anticipate and deliver the next generation of services to customers around the globe.