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WTC DISASTER RECOVERY NEWS


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PHOTOS & IMAGES

Verizon's central office at 140 West Street is in the ground zero area and sustained major damage during the Sept. 11 terrorist attack.

VERIZON SERVICE STANDARD -- SPECIAL ISSUE
A special edition of Verizon's Service Standard newsletter provides a look at the company's extraordinary efforts to restore service to lower Manhattan following the Sept. 11 attacks.

PRESS RELEASES

Local Business, Government Leaders Learn about Disaster Recovery, Business Continuity from Verizon
Company Shares Sept. 11 Lessons Learned in Customer Seminar
Apr 18, 2002

Verizon Honors Employee for Her Assistance to United Passenger Todd Beamer during Sept. 11 Terrorist Attack
Verizon Airfone Supervisor Lisa Jefferson Recognized for Her Outstanding Performance and Humanitarian Spirit
Apr 2, 2002

Zagat and Verizon Produce Guide to Downtown NYC Restaurants, Hotels, Nightlife, Shops and Attractions
New Guide Designed To Bolster Business in Lower Manhattan
Dec 10, 2001

Verizon Music Festival in Tampa Bay Area To Benefit Victims and Heroes of Terrorist Attacks
Ticket Sales of Oct. 25th Concert to Benefit the United Way of Hillsborough and Pinellas Counties and the American Red Cross
Oct 23, 2001

'Virtual' Communications Services Available to Displaced New York Businesses
Verizon Web Site Links to Other Companies To Help Customers Operate Remotely
Oct 17, 2001

Call Forwarding, Wireless Phones Help Lower Manhattan Businesses, Residents Keep Connected
Services Create Essential Links
Sep 28, 2001

Unified Communications Service Available to Displaced New York City Businesses and Consumers
Verizon and uReach Technologies Offer Tool That Links Voice Mail, E-mail And Other Features; Can Be Set Up in Minutes
Sep 28, 2001

Recordings of Family and Friends' Voice Mail Messages Offered to Verizon Customers across the Country
Tapes Will Be Made and Mailed Free of Charge
Sep 27, 2001

Airfone Dramatically Drops Pricing as Special Outreach to its Airline Partners
Per-Minute Calling Rates for Domestic Calls Drop to 99 Cents for Limited Time
Sep 27, 2001

Temporary Listings in Verizon's Directory Assistance Computers Can Help Displaced New Yorkers Connect
Listings Let Verizon's 411 Operators Direct Callers to Wireless Phones, Alternate Numbers
Sep 27, 2001

Verizon Gives $1 Million to American Red Cross on Behalf Of Company's Retirees
Verizon Foundation Donation to Provide Immediate Financial Aid to Families Directly Affected by Sept. 11 Attacks
Sep 27, 2001

Verizon Pounding Pavement, Posting News, Taking Calls In Outreach to Lower Manhattan Customers
Work Continues on Damaged Cables
Sep 25, 2001

2001 Verizon Music Festival in Los Angeles To Benefit Victims of Terrorist Attacks
Portion of Proceeds from Ticket Sales to Be Donated to September 11th Fund
Sep 25, 2001

Verizon Makes Steady Progress To Restore Phone Service In Lower Manhattan
Verizon Provides Solutions for Two-Thirds of Voice Lines Served Out Of Damaged Switching Center within Two Weeks of Terrorist Attacks
Sep 24, 2001

Verizon Donates More Than $4 Million to Disaster Relief Effort following Terrorist Attacks
Verizon Employee Matching Gift Program Has Raised More than $3.2 Million -- Foundation Donates Another $1.125 Million to Three Organizations in Areas Affected by the Attacks
Sep 21, 2001

Verizon's Free Payphones Help Disaster Area Residents Connect 80,000 Times a Day
Callers Reach Out to Families, Jobs
Sep 21, 2001

Verizon Employees Encouraged to Provide Aid, Blood To Victims of Sept. 11 Terrorist Attacks
Verizon Foundation Initiates $1 Million Matching Gift Program for Employees; Donates $1.125 Million to Three Organizations in Areas Affected by the Attacks
Sep 14, 2001

Verizon Begins Work to Restore Service at Network Center Damaged in Southern Manhattan
Network in New York City and D.C. Continues to Handle Heavy Volumes
Sep 12, 2001

Verizon Offers New Yorkers Free Local Calling To and From Payphones on Manhattan Streets
4,000 Payphones Can Make and Receive Free Local Calls For Duration of City Emergency
Sep 11, 2001

Verizon Reports Cellular, Landline Calls Double During Peak of Today's Tragedy
Normal Volumes of 115 Million Calls Double in New York City
Sep 11, 2001

PRESS CONFERENCES
Verizon had a press conference Sept.17 with Ivan Seidenberg, co-CEO of Verizon Communications, and Lawrence T. Babbio, vice chairman and president of Verizon's Telecom Group. To listen to the event, click here. (Requires Windows Media Player) For photos shown at event, click here.

Verizon Co-CEO Ivan Seidenberg held a briefing on Sept. 14 on the status of World Trade Center recovery efforts. To listen to a recording of the event, click here. (Requires Windows Media Player)

Verizon held a news conference updating the status of its networks on Wednesday, Sept. 12. Vice Chairman and President Larry Babbio was the featured speaker. To listen to the broadcast, please click here.

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